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Same issue with the same Harman Accentra stove. Ran into problem with my igniter burning these Clean Fires last year. They burn great, very hot, and little ash, but the ash is super fine. Additionally the amount of "dust" in the bags was terrible. Caused problems for me.

I think I will stick with hardwoods in the future. The extra BTU from softwood is nice but I really dont see the advantage when paying so much more here in New England for softwood pellets.