Local Pellet Retailers & Resources

New England Wood Pellets

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New England Wood Pellets are a high quality premium grade pellet fuel made from a proprietary blend of hardwood and other wood species. These pellets can be found at many retailers throughout the Northeastern United States. To find a dealer in your area check out our dealer locator. Quality characteristics are as follows.

New England Wood Pellets Manufacturing Facilities

  • Jaffrey Manufacturing Facility 141 Old Sharon Road Jaffrey, NH, 03452
  • Schuyler Manufacturing Facility 172 Diamond Drive Schuyler, NY, 13340
  • Deposit Manufacturing Facility 1580 Airport Road Deposit, NY, 13754


Retail Locations


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  • Comment Link Fred Monday, 30 June 2014 20:41 posted by Fred

    Late in 2013 we ordered a ton of these pellets. They worked just fine so we bought another ton. And that's where things went downhill.

    The amount of ash generated by the second batch was terrible. We were stunned to see the ash pan overflowing in just a few days. We also found we were going through pellets much more quickly.

    We have a Harman stove installed in November and started off using pellets from Lowes. They worked fine, as did the first ton of NE pellets.

    The difference between the first ton and the second was startling. There had to have been a change in suppliers or manufacturing. It was an amazing difference, and not for the better.

    Something changed big time and I won't be using them again.

  • Comment Link Mark Monday, 02 June 2014 17:32 posted by Mark

    Been using these in my Vogelzang with NO problem. Not sure what the problem is here, although I see that people having problems are using the same few manufacturer stoves. Some here are saying they used NEWP's for YEARS with no problems, then they get a 'bad bag' and never use them again? Questionable. And the lack of BTU claims really don't make a lot of sense. Unless you're soaking them in water beforehand they're just wood pellets. You have to wonder about some of these reviews...

  • Comment Link John Thursday, 27 March 2014 23:07 posted by John

    I have a St. Croix insert which is a little finicky... I have been burning Okanagan Douglas Fir pellets which are great... Unfortunately I burned through my 3.5 ton and it is tough to get any pellets... I bought 10 bags of New England premium wood pellets and these do not come close to the Okanagan Douglas Fir... I fortunately haven't experienced jams with the New England Premium Pellets but the ash and debris on the glass is horrible and the pellets do not release nearly the same amount of heat. (I miss my Douglas Firs!!)

  • Comment Link Jim B Friday, 07 March 2014 13:25 posted by Jim B

    picked up five bags of New Englanders yesterday. THe pellets supply is very short in the western NY area. Have used Hamers with great success, but these New Englanders are definitely of lesser quality. Glad I didnt buy a ton... I have been buying small batches where ever I find a new recommended pellet. Im a new stove owner and have found this site very accurate. Hamers are selling for $6.50/bag and are the best I have ever burned and better be for the $$$. The New Englander $5.80/bag adequate but too expensive. Green Team has worked well but cant find anymore $5.50/bag. Timber Heat was adequate $4.69/bag- gone. Cheat River was good $4.49/bag -gone. Anyone know where to find good pellets near Wayland/Cohocton NY?

  • Comment Link John D Sunday, 16 February 2014 12:56 posted by John D

    I just tried 5 bags of New England Wood Pellets. I read here, many reviews not liking these pellets. After burning 5 bags, I have to say these pellets are a quality pellet! 5 bags of these pellets only produces about 1/8 cup of dust and absolutely no fines! They burned hot and 5 bags lasted me 3 days with the stove on the high setting with thermostat set at 72. They did produce a bit of ash in the pot and firebox, but nothing absurd for a mix of hard/soft wood pellet. Good pellet and good price! I would use this pellet again anytime!

  • Comment Link Jason Wednesday, 12 February 2014 20:51 posted by Jason

    Dirty burn have to shut stove off after a day can't burn longer. They have gone downhill for me time to find a new brand. Burn pot fills up lots of dirty ash. Window gets dirty fast. Have a England stove works 55-SHP-22

  • Comment Link Joyce A. Fivie Friday, 24 January 2014 15:58 posted by Joyce A. Fivie

    I have burned these pellets for five years and I won't buy them again. I agree with all the peoples comments that the bags are full of dust and they burn up quickley and the heat value is less. I don't know what they changed but they are terrible.

  • Comment Link Randy Sunday, 19 January 2014 22:42 posted by Randy

    Third year using New England Pellets issues:
    1). great deal of dust when taking pellets out of the bag.
    2). Window on my Harman P68 get dirty right away.
    3). heat output seems less.

  • Comment Link Chuck Picard Monday, 06 January 2014 17:45 posted by Chuck Picard

    We have a Quadrafire Mt. Vernon insert that is a really great stove. This is the fourth year that we are burning New England pellets exclusively, and it will be the last. The difference in these pellets this year is extremely awful. The lack of heat and the incredible amount of ash is astounding. We started burning in late October with 4 1/2 tons on hand and at the rate they are burning up, we will not make it through the end of February. We normally would have almost a ton left over at the end of the season. Certainly not the pellets we used to get and we won't gamble on them again.

  • Comment Link David Thursday, 02 January 2014 18:11 posted by David

    I have a Harman P68, I have burned New England Pellets for the past three years. This year these pellets are the worst. I am gettling clinkers in the burn pot, lots and lots of ash, and the glass is always dirtly. I burned a couple of bags of barefoot just to make sure it was the crappy pellets and not the stove. Barefoot burned great, lots of heat, no clinkers to speak of and low ash. I will not buy New England Pellets again.

  • Comment Link Lisa Monday, 30 December 2013 20:18 posted by Lisa

    I have a harman and have always burnt Barefoot and loved them. I let my neighbor talk me into ordering a ton of these last year in order to split the delivery cost. We only used a few bags to get us through a few chilly spring evening and did not start to seriously burn them until this fall. Low heat output, burns dirty, klinkers which I never had and I need to clean the stove 2 - 3 more often. I will not order these again.

  • Comment Link Bob Noreau Monday, 23 December 2013 01:53 posted by Bob Noreau

    I have 2 Englander stoves and a Whitfield, unfortunately I could not find an online pellet review when I needed my annual 6 tons. (September) Bought New Engenders, for the first time in four or 5 years. Very disappointed, they are burning very dirty and seem to really lack the BTU output. The ash is so excessive that we need to shut it down every 10-12 hours to vacuum out the burning chambers. I won't be buying these again. My best results have been Barefoot (rarely available here) and Green Team.

  • Comment Link Colleen Thursday, 12 December 2013 04:18 posted by Colleen

    I found this pellet jams my auger and shuts down the stove. Has anybody else had this problem or could there be a problem with my stove?

  • Comment Link Tim Tuesday, 26 November 2013 11:00 posted by Tim

    Lowes shipment this fall is not that good. Darker color that earlier this year, and lots of clinkers that need to be broken up every 8 hrs (like a large charcoal brick). Still working on air settings to resolve this issue, would not recommend them as I just got 2 tons. Stove is Whitfield WP4 Quest. will call manufacturer to get their input as something changed since April's batch.

  • Comment Link Mark T Monday, 25 November 2013 23:02 posted by Mark T

    Just finished burning 10 bags of New England Wood pellets in my P38 Harman stove.

    While these pellets produced sufficient heat, they did also produce large amounts of grainy particles in the pot blocking many of the vents. Cleaning of the pot every hour or so was necessary to prevent too much of a buildup.

    I do run the stove at a med heat setting and clean the stove and pot each morning before re-starting the fire.

    I would not purchase these pellets again.

  • Comment Link Scott Hassel Saturday, 02 November 2013 11:23 posted by Scott Hassel

    I just began using my new Quadrafire insert. I've tried a few different brands. I'm finding these NE pellets burning the hottest but also show the most residue on the glass. When using the other brands that are strictly hardwood the flame and heat were almost half. So I'm purchased a ton of these for our weekend home in Upstate NY.

  • Comment Link Justin Tuesday, 15 October 2013 04:35 posted by Justin

    I'm honestly not sure about last year's run, but I ordered 3 tons of these this year (9/2013) and mid October they are burning so hot in comparison to the ultra-premium brands I bought last year that I'm more than happy (in my old Harman P38).

    Very happy with my purchase.

  • Comment Link Nancy Burgoyne Friday, 08 March 2013 12:44 posted by Nancy Burgoyne

    Enviro Evolution is the stove that I have used these pellet's in.
    This year I have found a big difference in these pellet's and they burn not as hot
    and much more dirty burn.
    I contacted company and she did get back to me said they would run a test sample
    from the batch I have and I just feel that I will not get an honest outcome so I let her
    know I will not buy them again......
    I guess you get what you pay for but these were once a good buy and have gone
    down hill and to me they are not a premium pellet.

  • Comment Link Nancy b Thursday, 07 March 2013 23:45 posted by Nancy b

    These pellet's have gone down hill this year from previous and I did
    Contact New England pellet customer service and all they said was
    They would test them and where would that get me? I just told
    Them I will not buy them again as they are dirty and not burning as
    Hot, as I had a year old ton that burned much hotter and cleaner.
    Buyer be ware as they are not making the same premium pellet they
    Claim to be making!!!!
    CUBEX are excellent.....

  • Comment Link Jared Sunday, 24 February 2013 19:22 posted by Jared

    I am new to the pellet world, I have a Breckwell P23 Insert, I have read the manual through and through and would have to say I have a small case of OCD when it comes to maintenance of my pellet stove.

    I started the season off with Somerset Pellets and was spoiled, loved them, burnt very hot and clean. Due to local store having New England and no one having Somerset anymore I went with a ton of the New England.

    NEVER AGAIN! Dirty, ton of fines and not very hot. Did I mention Dirty?? I clean my pellet stove thoroughly every day or 2 days with a ash vac, I never had a problem with the somersets but every time I clean the stove after burning New England I have to clean the vacuum due to the amount of fines that clog the filter(s).

    I will not get these pellets again.

  • Comment Link Jocelyn Russell Saturday, 23 February 2013 23:40 posted by Jocelyn Russell

    These pellets burn hotter and leave less ash than any other brand I have bought. I have had absolutely no problems with them and will be usung them again next year.

  • Comment Link Brandon Monday, 18 February 2013 01:57 posted by Brandon

    excessive ash, lowest btu's. dirty. I am almost done with the last of these, and I must think they are having problems manufacturing them. I was burning them, just to get rid of them.

  • Comment Link JESSICA L Friday, 15 February 2013 20:05 posted by JESSICA L


  • Comment Link mark Monday, 11 February 2013 15:21 posted by mark

    Glad , but disapointed to see that others feel the quality of thses pellets had declined this year . Have had nothing , but problems . High ash , dirty burn . will not purchase again.

  • Comment Link cab Sunday, 10 February 2013 08:36 posted by cab

    hello im from central ny only about 30-35 miles from the schuyler manufacuring plant of new england pellets. been burning pellets about 4-5 yrs. havent used many other types. dry creek, dont really remember them much but the wife says we used for a bit so i guess it must be true. and just went though a few bags of firemakers i got in trade from my buddy up the road for a few bags of my newenglands. well the whole point is when i first started burning the newenglands they were great . good hot heat nice light grey or white ash. but some where they must have done something to the make up of the pellets because now its like tring to get blood from a stone to get any heat from these darn things. not to mention they changed the prasing on the bags from hardwood pellets to premium pellets. theres nothin premium about them. now to conclude i forementioned the fire makers. those thing burn like mad gang busters. wow my buddy said they burn hot but just figured it was cause we have differnt stoves.(manufacurers and square ft out put) but he wasnt kidding these things are great low ash hardly any fines and i have already mantioned the heat. the only problem is i dont think they exist anymore cant find em any where on the net. all that said im going to try to find something other than newengland i dont recomend them for anyone who has a ussc 6039hf.

  • Comment Link Jeff Saturday, 02 February 2013 21:52 posted by Jeff

    New England pellets have been nothing but problems for me. HIGH ash, LOW temp, burn VERY dirty, burnpot clogs up EVERYDAY. Tried a few bags of Allegany and Dry Creek and what a difference. I would not recommend these to anybody.

  • Comment Link James chaffee Monday, 28 January 2013 23:06 posted by James chaffee

    we have a Harman accentra and have been burning the New Englanders since we got it (this is our 7th winter) The first 5 he a rs the pellets were great-. very little ash, nice heat. Last year I noticed more ash and less heat with having to fill the stove more often. This year the pellets suck. They burned very quickly, had a LOT of ash and gave off poor heat. Top it all off by the fact that I had 11 improperly sealed bags that made a royal mess of my garage and I am done with the New Englanders. I DID myself no favors, though, by buying 2 tons of north american wood pellets. These are even worse.

  • Comment Link Kevin Thomas Sunday, 27 January 2013 14:31 posted by Kevin Thomas

    I have been burning theses pellets for last 5 seasons - burning 5 to 7 tons per year in two stoves. This year is by far the most disappointing... Excessive ash and poor burn resulting in chunks in the burn pot. Have to clean each stove every 3 days.

  • Comment Link MA Mike Sunday, 20 January 2013 06:00 posted by MA Mike

    I sent my wife to order a ton of Green Supreme pellets and she went to the wrong store and a ton of New England Wood Pellets was delivered to my confusion. After realizing what happened I accepted the delivery knowing that NEWP manufactures Green Supreme, I was surprised to see the BTU rating was 8200 and not 8300 (nothing like having a ton of pellets you've never tried). Luckily my Timberwolf TPS-35 burns them quite nicely and relatively close in temp to the Green supreme, I didn't notice any more ash than I had when I burned Barefoot and the cost with delivery was $259 a ton. I will be ordering another ton soon!

  • Comment Link leo langelier Monday, 14 January 2013 12:48 posted by leo langelier

    have a Harmon p35i insert tried these pellets, found excessive fines, had to wipe out hopper, burns very dirty, excessive ash, will not burn any more, too dirty stove requires constant cleaning using these pellets. Switching back to Geneva hardwood pellets

  • Comment Link Nicole Friday, 04 January 2013 14:14 posted by Nicole

    We have had our Harman Accentra for just over two weeks. It came with two free tons of New England Pellets and we were lead to believe that this was a high quality, slow burn, low ash pellet. Home is 1900 square ft, and in Westernm, MA. The outside temp was single digit cold the last two days - Filled the stove with a bag at 7:30am and by the time I came home at 4:45 it was completely out. Since the temps dropped we are going through about 2-3 bags a day and the stove will still go out. Thoughts or comments?

  • Comment Link jeff s Saturday, 22 December 2012 19:19 posted by jeff s

    I was wondering if anyone else has noticed that New England Pellets are a lot longer this year? I have a Harman P-68 that the auger has to break them witch results in a banging noise.

  • Comment Link Jeff S Saturday, 22 December 2012 19:06 posted by Jeff S

    I have been burning New England Pellets since 1999 an average of 3 ton a year for the 1st 11 years I had a Whitfield Profile 30, Now I have a Harman P-68 This year with the New England Pellets they are very long and have to get broken by the auger, that makes a loud bang noise has anyone else noticed that?

  • Comment Link vtmaestro Thursday, 20 December 2012 20:19 posted by vtmaestro

    We are in our second season of heating our 2000 sq/ft (above ground) colonial home with an Enviro Meridian Fireplace insert in Northwest Vermont. Just picked up a ton of Northeast Pellets. After a few bags, I am regretting the purchase of a full ton. Having lots of problems with ash. My wife and I have never seen the firepot fill up with so much thick heavy ash. Really big chunks and I have seen a quite a few bits of pellets that have not burned completely. I will not buy Northeast again.

  • Comment Link Adam Lewis Thursday, 13 December 2012 20:04 posted by Adam Lewis

    I too have been having trouble. Burning in a Quad CB1200 I have seen a lot more fines and dust, poor heat and a dirtier stove. Also this time more wet pellets. I clean our burn pot daily and a full cleaning of the burn area weekly and a through whole system once a month.

    The good news is I wrote to customer service there and they replied with info and gave a lot of descent information. I would encourage all who have trouble with the pellet to contact NEWP and tell them about it. They cannot fix something that they do not know about. You can contact Leanne at info@pelletheat.com and she will be glad to listen and help you. And no I am not with NEWP. We are now trying a new pellet "Northeast".

  • Comment Link Ernie C. Monday, 03 December 2012 15:12 posted by Ernie C.

    i have burned N.E pellets for 5 years had a problem with them clogging up burn pot 2 years ago. Last year they were just ok, tried them again this year again clogging up burn pot. also this year they are not burning very hot, I will not buy these again.

  • Comment Link NY transplant Sunday, 25 November 2012 13:33 posted by NY transplant

    I decided to try the NE's to broaden my experience base on different types of pellets. My first comment came when I poured the Baggie in the hopper and was met by a large plume of dust billowing up. Thought it was an isolated incident but realized quickly this was not the case. The next impression came when I was met by an off odor, coming either from the plastic bag, or the pellets. Again I gave it time time subside and concluded that it was similar to a bottle of wine taking its first breath after opening. It definitely did not smell like the sweet piney goodness of softwood pellets.
    Burning- heat was substantially less output than what I am used to, and these things never really threw off the heat that I want and expect. Looking at the bag displayed a BTU range of only 7900-8200 btus at 3% moisture. These definitely struggle to get that far. I was told by the salesperson that it is is good shoulder pellet, when the temps out side are moderate and save the hot burning pellets for when the temperatures drop cold. That always baffles as I don't know why you would ever want a "cooler" burning pellet?? Adjust your burn rate lower and slower, and you run more efficiently than burning just for the sake of burning.
    Ash content- very much build up and very quickly on the edge of the burn pot. Large "chunks" of ash clods quickly accumulated even when calling for middle road temps. Normally this will happen over a long period of time when I burn low and slow, but is a much less. With these it suffocates the air supply very quickly, and chokes the fire and efficiency. I clean my stove approximately every week and half, so it does operate as spec'ed.

    Normally I run Vermont softwood through my machine, a Harman Accentra. You can run dog kibble through it if you'd like. While some hardwoods MAY burn hotter, these New England's definitely don't work in my machine and will be avoided, surprising for Harmans.

  • Comment Link phyllis Steeves Thursday, 01 November 2012 00:43 posted by phyllis Steeves

    I have always used new england pellets and liked them, but last winter must have got a bad batch. Stove got dirty within a couple days. Always clean stove once a week too. Deciding if I should try another brand !!

  • Comment Link Jack Black Friday, 25 May 2012 21:10 posted by Jack Black

    I often wonder about online reviews. People selling other brands can post and say that NEWP suck. Like the post about finding nails and screws and other debris in the bag of NEWP. Really?? The ONLY way that got in there was from a disgruntled employee.

  • Comment Link Thomas Tuesday, 03 April 2012 12:18 posted by Thomas

    I tried the Vermont Pellet and was not happy. It was very dirty, black soot and big clinkers in my burn pot. After reading the reviews on the Vermont pellet I expected a much better burn. My stove burns 24-7 when its under 45 outside and I only like to clean my stove once a week. The New England pellet was much better for me, nice heat, clean burn and clean burn pot.

Softwood Fan? Check these out!

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